Switching IT providers can be a painful process because your ex-MSP takes all your software and hardware platforms with them when they leave. It’s the equivalent of divorcing your IT guy, and they get custody of everything! Additionally, your new IT company may have all sorts of systems they push for you to adopt. You don’t have to worry about either of these nightmare scenarios with Connetic. Our technology-agnostic philosophy allows us to manage what you have. To put it simply, we accept you just the way you are.
Connetic Doesn’t Try to Replace Your Hardware
Most managed IT service providers are also hardware resellers. This means they only have experience managing the hardware that they sell. For example, suppose you have a Sonicwall firewall, but your provider only sells Cisco. Guess what? You get a new firewall. And it’s not a gift—you’ll pay full price to replace your equipment unnecessarily. This inconvenience and added costs occur because your IT provider doesn’t know how to manage anything else. This won’t happen with Connetic, because we know how to manage just about everything.
Connetic Doesn’t Try to Change the Software You Use
We won’t require you to move from Zoho or Google Workspace to Microsoft 365. We manage all of these environments. We won’t tell you how to do your job, but we usually do know what works best! We will make those recommendations when appropriate and build them out for you if you’d like us to. The bottom line is that we never forget that we work for you, and not the other way around.
Connetic Doesn’t Insist That You Install our Software
Connetic’s management software can be installed and uninstalled every time you talk to us, if you’d prefer. It is not required for the operation of your computer, as is the case with a lot of IT companies’ solutions. We make sure you’re never tied to us just because of our service delivery software.
Connetic Won’t Take Everything From You if You Choose Another MSP
Here’s another thing we see all the time: the moment that you tell your managed IT service provider that you’re switching, they remind you of what they own and what you are going to lose. That data backup unit? That belongs to them, and they’re going to take it, leaving you with no backups. Your anti-virus software? Again, theirs. They’re going to take it when they go, leaving you insecure.
Don’t worry. Connetic will instantly re-secure your own backup system and your own security software. We don’t own anything in your infrastructure, and we don’t pass licenses through. You have 100% control of everything you use!
Connetic Manages What You Have
Connetic manages all of your IT assets: Windows, Linux, and MacOS, AWS, Google, Microsoft, Cisco, Dell, HP, Lenovo—literally everything. We never force our clients to replace perfectly good systems just to meet our preferences, like the “Windows shops” who cannot manage anything but Microsoft software. We have support minimums we require – such as effective backups, security, and anti-malware – but we set up what works best for you. In the end, you own the solutions because we don’t need to use tricks to lock you into a relationship with us.
Contact Connetic’s IT services team to learn more about how you can benefit from Connetic’s extensive experience and exceptionally managed IT services.