Switching IT providers can be a painful process because your ex-MSP takes all your software and hardware platforms with them when they leave. It’s the equivalent of divorcing your IT guy, and they get custody of everything! Additionally, your new IT company may have all sorts of systems they push for you to adopt. You…
It seems like some IT consulting companies will tell you just about anything to get your business. However, after you’re signed on, their lies quickly crumble and you’re left with subpar service and empty promises. At Connetic, we believe that managed IT support should be about giving you the right level of service with complete…
What’s the number 1 rule of Credential Handling? Say it with us: Don’t re-use the same password across multiple web services! Unfortunately, employees frequently break this rule of IT Consulting, across both personal and professional IT support practices. This, combined with the fact that often employees use their work email as their web service usernames,…