Services | Field Support

We’ll take you from unboxing to up and running—and beyond.

With Connetic Field Support, we will unbox, set up workstations and laptops, and install physical server and network equipment. Because we don’t resell hardware or software, you can rest assured that we work with any and every system you may use. Depending on your specific business needs and support package, our field support can be available either the next day or even the same day. Field Support is offered with our Total and Express packages.

Field Support Options

Unbox and set up workstations and laptops

Install physical server and network equipment

Next-day on-site guarantee (Total Package)

Same-day on-site guarantee (Express Package)


Five Stars

“To the Unsung Hero of Rancho Santa Fe Association IT,

To label someone a hero is to honor those that make a difference in our lives. With the superhero thing running its course, we forget the tangible and present hero that we can reach out to in real life.

These are the people that leave an impact on the world they inhabit, committing noble deeds in the name of the greater good. This is a letter to bring to your attention the unsung, unrecognized, and even unappreciated individual that truly made a difference today.

Your Network Engineer went above and beyond the call of duty today as he not only navigated the underbelly of the RSF Golf Pro Shop, and upgraded multiple network switches in the Parks and Recs building but, as he was leaving we were notified of a network connectivity problem at another part of the property that’s on a different circuit. Your Engineer crawled around our horse stables and fixed the problem. All in one day!

We simply could not be happier with our decision to bring on Connetic as our IT provider.”

 

- Dana Zeno, Public Works Administrator at Rancho Santa Fe Association

Get exceptional, on-the-ground support when you need it.