Why Cost Transparency Matters with IT Services

We’ll cut to the chase—Connetic’s strongest differentiator is our billing model. We know that sounds strange because pricing tends to be fairly consistent among IT services, but it is actually the fundamental difference between us and competing IT services and solutions.

At Connetic, cost transparency matters. Connetic charges a fixed monthly fee based on the number of users and a fixed fee per month to support your infrastructure. Our billing only varies month-to-month, making it easy to add or reduce headcount. There are no additional charges for our IT support services.

No fees for project implementation. No after-hours fees. No hourly fees at all. There is nothing on your IT management invoice except for the infrastructure fee and the per-user support fee. 

Compared to the dozens of line items you’ll be billed for by most managed IT service providers, it’s quite a different model. And we like it for a lot of reasons.

The Benefits of Fixed Rate Pricing with IT Services

• It’s simple; there are never any billing disputes.
• It’s transparent and budgetable. You always know what you’re going to pay as far out as you can project your headcount.
• It eliminates spending permission. If we decide that you need a new project implemented to improve security, then we can be proactive about carrying out an improved IT strategy. We don’t have to get spending approval from you because there’s no extra cost for it.
• It allows us to prioritize your needs. You want uptime, security, and low cost. Because we don’t get paid by the hour, we want to take that extra time to fix a problem correctly the first time so it doesn’t keep happening. We want to provide IT support that gets you up-and-running and secure so that we aren’t wasting time on emergencies and cleanup.

The alignment is the biggest key differentiator that results from our billing model, and it changes everything about how we operate. Imagine an IT service experience where the IT consultant is more interested in getting your issues resolved than you are. Imagine a Help Desk that picks up the phone on the first call and solves your end-user problems in minutes.

We’ve been working this way for 25 years, and we’d love to share the Connetic experience with you and your staff.

How Connetic Can Help

Connetic solves IT; it’s as simple as that. The Connetic team has the unique training, knowledge, and expertise necessary to ameliorate the risks caused by the new hacking economy by implementing real security for our clients through comprehensive security audit practices, security framework compliance, and the comprehensive implementation of security solutions such as multi-factor authentication, log aggregation, and our 24/7 alerting and monitoring infrastructure.

Connetic is an IT service company that achieves superior data security for their clients by implementing simple, yet effective, multifactor solutions on all of their information technology services, including cloud service, traditional server-based services, and bring-your-own-devices. Learn more about Connetic’s approach to data security: CLICK HERE.