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How Company Size Can Affect Your IT Support

Let’s face it, getting the right quality of IT support can be difficult for smaller businesses. For large enterprises, a large IT staff with specialization of roles and great efficiency practically comes with the territory. But for smaller businesses who are limited in budget and resources, finding the right IT support is nearly impossible.

Why You Need Connetic for Your IT Support

Even the best IT technicians have specialties like network operations, server and cloud support, and others in desktop and end-user support. While there can be a lot of overlap, it’s virtually impossible to find an individual with experience across all of these domains.

Furthermore, no single individual can be available 24x7x365 – it’s just not possible! No one wants to wake someone up with a text in the middle of the night asking for IT support. This method is both unreliable and difficult for everyone involved.

Small and medium-sized businesses routinely use IT Managed Services Providers instead of directly hiring IT roles for that reason. By using an MSP, a small business can get the benefits of a large IT support department with all the efficiency and continuous operations they can provide, shared amongst dozens of small business customers. IT MSPs, like Connetic, bring all of the necessary best practices, IT management software and services, and specialized IT experts! Not to mention our 24x7x365 help desk that is always ready to take your call. 

Connetic’s unlimited support for a fixed fee helps small businesses budget their IT labor costs the same way that larger businesses are able to. This also allows Connetic to operate just like an internal IT support department—without contracting and approvals overhead for every project, and most importantly without billing surprises.

Make the Right IT Support Choice for Your Business

Connetic’s IT consulting services team has the unique training, knowledge, and expertise necessary to ameliorate risks by implementing comprehensive security audit practices, security framework compliance, and the comprehensive implementation of cybersecurity solutions. Contact Connetic’s IT services team to set up a security audit today or to learn more about how you can benefit from Connetic’s extensive experience and exceptionally managed IT services.


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