Services
We make IT Easy.
From unboxing and setting up desktop PCs to building globe-spanning virtual private networks, we can seamlessly handle all aspects of equipment management and network administration for your business. With our IT Strategy Consulting, you can achieve your goals for growth and innovation. Our team of IT experts does the hard work for you: customizing the cloud, cybersecurity, and Information Technology solutions that are crucial to keeping your business on track and your data secure.
The labor we provide you is unlimited; we evaluate, monitor, and prevent problems from happening proactively without you having to worry about being nickel and dimed (everything is included in your flat-rate). And we don’t push software, and we are not resellers—we work agnostically with your preferred system that you’ve invested in. We have proficiency in nearly all of them.
Connetic delivers the Information Technology solutions and services you need to succeed.
Help Desk Services
For all of our packages, Connetic offers continuous desktop, laptop, and smartphone support, as well as true 24/7 Help Desk support with a 2-hour response time. We install, update, and maintain software for computers, laptops, and devices, maintain end-point security software, and support work-from-home users on business-owned equipment.
Network Operations
Connetic provides network and server implementation and maintenance, cloud and SaaS services management, security services configuration and maintenance, and user account and access control management. We can also configure and manage backups and business continuity services, monitor the status of your IT assets to minimize asset downtime, install and upgrade business applications, and configure and manage firewalls, VPNs, and other security devices and software. Unlimited project implementation labor is included in our Total and Express packages.
Field Support
Our field support services include setting up workstations and laptops as well as installing physical server and network equipment. These services are available with a next-day guarantee for our Total package or same-day guarantee for our Express package.
IT Strategy Consulting
We provide IT Strategy consulting as part of every package, which includes recommendations for services, software, and hardware. Since we are not resellers, our recommendations are based on what technology is best for your budget and your company's needs (not ours). As part of our Express package, we also implement security policy frameworks including NIST, HITRUST, and ISO 27001, and manage regulatory requirements for SOX, FDA, DoD, HIPAA, FINRA, and many more.
Get world-class IT service for your business.