IT Consulting Services with Compliance Requirements

Express Support (IT Consulting Services with Compliance Requirements)

Who is it for?

Small to midsize public companies with compliance requirements and no internal IT staff

Built for companies without IT staff (or with a single IT leader) that are technology-intensive and/or have compliance requirement needs—e.g., SOX, SEC, FDA, HIPAA, NIST, ITAR—Connetic's Express Support package will provide all of the IT support, engineering, and guidance that you need. We will handle all routine installation, configuration, and user support as well as setting up, migrating, and managing server workloads, email, networks, and more—whether your employees are in the office or working from home.

With our mature, comprehensive, and pragmatic approach to closing security and compliance gaps without hindering human performance and growth, Connetic will keep your company secure, compliant, and running efficiently no matter the challenges you face. Our senior security consultants and network engineers will work hand-in-hand with your department heads, HR, Finance, Regulatory and/or Legal teams to ensure your sensitive data stays secure.

Included in Express Support Package

Flat Rate: $250/user + Infrastructure Management Fee

Infrastructure Management Fees (minimum one per client):
$1000 per site, per month for multiple server / multi-tenant environments

Help Desk

24/7/365 Help Desk with 2-hour response guarantee
Continuous support for desktops, laptops, smartphones
Software installation, updating, and maintenance for computers, laptops, and devices
End-point security software maintenance
Support for work-from-home users on business-owned equipment

Field Support

Unbox and set up workstations and laptops
Install physical server and network equipment
Same-day on-site guarantee

Network Operations

Network and server implementation and maintenance
Cloud and SaaS services management
Security services configuration and maintenance
User account and access control management
Configuration and management of backups and business continuity services
IT asset status monitoring
Installation and upgrading of business applications
Configuration and management of firewalls, VPNs, and security devices and software
Unlimited project implementation labor included

IT Strategy Consulting

Recommendation of services, software, and hardware necessary to support business requirements
Acting as an agent to network systems and software vendors when directed
Assessment and reporting on the operational status of IT monthly or upon request
Implementation of security policy frameworks such as NIST, HITRUST, ISO 27001
Regulatory requirement management for SOX, FDA, DoD, HIPAA, FINRA and others

Solutions | Express Support