Toll Free: 1-866-2CONNETIC (866-226-6638)
Foundation Support adds all of our services offerings except on-call and on-site technical services into a "wrapper" package that provides a complete 4-tier IT support organization for companies who have only one or a few IT staff as employees. Our Help Desk staff can help your employees with their desktop support issues, relieving your IT staff of the need to man a desk and telephone. We provide immediate access to a live IT support professional via telephone or e-mail 24 hours a day. Our staff will work with your employees to resolve all types of issues, and can remotely connect to their desktop to solve problems directly, if desired. When problems require local hands on support, our help desk can dispatch your technicians for direct local assistance. Our help desk support option reduces your IT staffing requirements, eliminates support wait times, and frees your staff to concentrate on your IT projects.
Ideal Solution For:
Price: $1,000 per site + $75 per user, per month